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FAQ
Welcome to our FAQ section. We're growing our list of common questions to provide you with the information you need. If you have any other questions, feel free to contact us.
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How can I book a car?Click 'Rent' on the top of this page and fill out the short form. Then you can call us or wait for one of our team to contact you.
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What if I get into an accident?We offer different protection plans to have you covered. In the event of an accident, our team is here to help you! Always document everything as best as you can by taking photos and getting the information of the other person's car.
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Can I pass through tolls?Yes, every car has E-ZPass and toll transactions are charged to us automatically. You will receive an invoice for tolls during or after your reservation with a $5 toll fee per toll transaction.
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Is there a cancellation fee?Yes, once you confirm a reservation and decide to cancel afterwards a cancellation fee will be applied. The cancellation fee is 20% of the total amount due and the difference will be refunded as a Partial Refund.
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What if I incur a ticket while driving the vehicle?If you incur a ticket during your reservation you will receive a ticket invoice during or after your reservation. Each ticket you incur gets charged to you with an additional 20% of the original ticket value.
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